Key challenges
The uncertainty of the future of the HAF programme has impacted the number of new providers applying to deliver the programme via the procurement portal.
We have found that some parents book sessions as it is free and don't always check what plans they have already committed to. In some circumstances we know that pupils want to attend but need to be taken to the club.
We continue to see an increase in SEND pupils who need specialist support to access a HAF place to ensure we have the right support in clubs to meet their needs.
We know schools are familiar and popular locations for HAF clubs unfortunately the availability and cost of hiring these locations can be a barrier to some HAF providers.
We have experienced some issues with our current booking platform as we focus on data collection and extending our reach to eligible pupils who are not taking up the offer of a free holiday space. Going forward we will explore other options to make it easier for parents to book and cancel their session.