Developments to and usage of the SEND Local Offer channel on Livewell Southend
This section has details about developments to and usage of the SEND Local Offer channel of Livewell Southend between 1 January 2024 to 31 December 2024.
Developments and improvements
Local Offer landing page changes:
- new subject boxes with icons added to the main Local Offer landing page
- graphics added to the Preparing for Adulthood landing page with information sorted into different sub-categories
- added link to news items
- added directions on how people can search for information on the Local Offer
- added link to Livewell Southend site map
- added support for parent carers button
New information pages developed (12):
- Supported Internships
- Support for parent carers of children and young people with SEND
- What to do if you're unhappy about support your child or young person is getting at school
- Social care transition protocol
- Dyslexia
- Multi-Sensory impairment and the Specialist Teacher for Multi-Sensory Impairment
- Vision impairment
- Hearing impairment
- The role of the SENCO
- Travel training
- Day opportunities and services for adults with learning disabilities
- You said we did
Added information on the following topics:
- Translation of the EHC Hub
- Tax exemptions and blue badges in relation to PIP
- Video about what happens to DLA at age 16
- Sensory Awareness Toolkit
- Links to the Livewell Southend site map to every section of the Local Offer to help people navigate the whole site
- NHS Choices
- The variety of ways that young people with SEND can have their say and get involved in decision making in the local area
- Online safety for young people
- My Care Bridge
- 2023 SEND profile data
Other developments:
- 26 new service directory records created
- 13 directory records updated
- increased the number of news items and events listed
- updated early years SEND team referral information
- developed the speech, language and communication page
- removed unnecessary information from the SEND surgeries pages
- updated Educational Psychology Team information
- added link to the Graduated Response podcast
- added links to school SEND information reports from their directory records and updated SEND contact information
- added information about support for exams to the information for young people section
- added information about support for problems related to food and eating
Visitors to the Livewell Southend website
Audience and demographics:
It should be noted that the figures below do not relate to all users of the site, but only those who have agreed for Google to share their data.
- 37, 256 total users
- 66,496 new users (users who have interacted with our site for the first time)
36,823 (47.21%) users came from organic searches, followed by 28,745 (36.85%) from referrals (other websites). 10,196 (13.07%) came from direct channels, and 2,779 (3.56%) came from social media.
27,836 users visited from a mobile phone; 8,719 from a desktop device; and 535 from a tablet.
Page visits:
The following list shows the total page views for the main Local Offer entry points between January 1 and December 31, 2024. Page views include repeated views of a single page.
- Local Offer landing page - 2556 views
- EHCPs - 4,200 views
- Respite for Families and Short Breaks - 3,001 views
- Health and Wellbeing - 2,842 views
- Early Years Support and Childcare - 1,716 views
- Social Care - 1,624 views
- Education: School age and post 16 - 1,204 views
- Events and activities - Your Local Offer Your Way and SEND Surgeries - 1,094 views
- Events and activities directory records - 1,001 views
- Preparing for Adulthood - 707 views
- Home to School Transport - 518 views
- Money, Housing and Legal - 393 views
- Support for parent carers - 292 views
The whole Livewell Southend site had an approximate total page views of 196,000. The most viewed pages were:
- Holiday Activity and Food programme partners - 12, 239
- Livewell Southend landing page - 7, 415
- SEND Local Offer - 3,713
- Search feature - 2,655
- Children, young people and families - 2,264
- What is HAF? - 2,147
- Childcare and early education funding - 1,962
- EHC Hub - 1,912
- Active Academy - 1,888
- Childminders - 1,861
Monthly views for the whole of Livewell Southend ranged from 9,912 in September 2024 to 31,471 in June 2024.