Get help in a crisis

If you need urgent help with a social care problem, contact us straight away.

During working hours

Call the Contact Centre: 01702 215008

Opening times:

  • Monday to Thursday: 8:45am to 5:00pm
  • Friday: 8:45am to 4:30pm

Outside working hours

If you call outside these times, your call will be passed to the Out of Hours Service.

You can also contact them directly:

  • call: 0345 606 1212
  • email: eds@essex.gov.uk

Contact them if your situation cannot wait until the next working day.