SEND Surgeries

Feedback received from parent carers who have attended SEND surgeries:

• "the EHCP Co-Ordinator listened to my concerns and gave me advice on how to handle the situation at my kids school. I left feeling validated and empowered"
• "the surgery was really great, thank you. Please go along, they are very friendly and so helpful"
• "I was very happy - I met a very nice person who helped with lots of information. Very nice and professional staff"
• "very productive, great advice for current situation and for future steps"
• "we were the only `customers' and got lots of attention from everyone. Thank you so much"
• "good information"
• "great to have the chance to meet/speak face to face. Great variety of professionals to speak to"
• "fantastic resource - just what I needed"
• "good idea"
• "it is very helpful and supportive. Staff were knowledgeable and helped me with contacts and what questions to ask"
• "the officer from SENDIASS was very helpful"
• "very helpful and reassuring - thanks"
• "listened to all concerns, really helpful advice. Very caring when I was emotional about all of the difficulties"
• "brilliant and helpful"
• "very helpful having people to speak to face-to-face who specialise in all aspects of SEND"
• "I was unaware of this drop-in session and it would help if all schools gave out information on where surgeries are taking place"
• "the person I spoke to was very helpful and welcoming and got the school involved also which was very good"
• "spoke about transport which I didn't know about and provided details to see if eligible. Spoke to EHCP advisor and learnt about travel training which I was unaware of. I will look into this when my daughter is ready for senior school"
• "fantastic opportunity for parents and carers. Really great service/facility"
• "lots of information, very helpful and empathetic"
• "very friendly, helpful advice, welcoming, useful resources"
• "I found today very helpful. they helped me start an application for an ECHP needs assessment"
• "all my questions were answered. I received very good advice going forward"
• "these surgeries are always useful"
• "very helpful, advised who it was best to speak to";
• "helpful tips to manage behaviour. Advice on who to speak to and services to look into"
• "it is really helpful and reassuring to have a team of local professionals on hand to provide advice and support and refer you to other useful support teams"
• "helpful, kind and non-judgemental - thank you"
• "very informative"
• "really beneficial and friendly"
• "very informative, patient and understanding"
• "the person I spoke to really listened and gave me wonderful links and advice going forward"
• "it has been very helpful and everyone was happy to listen"
• "very helpful - lots of resources and support"
• "it was very helpful and reassuring. I have been able to ask questions and have our doubts answered"
• "all staff lovely to talk to and plenty of staff to talk to in different areas"
• "positive, very good"