EHC Hub accessibility, videos and guides
Videos and guides for parent, carers and young people
When a user makes an initial request for assessment (but are not signed into the EHC Hub) they will be asked to complete sections 1 to 6 and then submit. They will then receive an invite to create an EHC Hub account.
When the account is created they will be able to view and edit the request for assessment before it is submitted. At this stage they will be able to attach any supporting documentation, reports and information.
The following videos and guides will help you use the EHC Hub. If you need information in a different format or more help, email localoffer@southend.gov.uk
A parent carers guide to the Hub and frequently asked questions are available on the EHC Hub. The documents can be found in the admin area of the Hub in the Help section.
Video: How to contribute to a request for assessment
Video: How to contribute to an EHC needs assessment
Video: How to contribute ahead of a review meeting
Videos and guides for settings and contributors
Video: How to make a request for assessment.
Video: How to provide advice towards an EHC Needs Assessment.
Video: How to arrange an annual review meeting and request views.
SENCO and Contributor guides to the Hub are available on the EHC Hub. The documents can be found in the admin area of the Hub in the Help section.
Accesibility features
Users who have vision impairment or English as an additional language can choose the read aloud option when using the EHC Hub; this allows the user to select a language and a voice to read the text on the screen. To use this feature:
- log into the EHC Hub
- go to the toolbar at the top of the page and select the A icon. Once selected you will be presented with an additional toolbar
- select `voice options`. A drop-down box will then allow you to select the chosen voice, speed and language
The read aloud option can also be accessed by pressing ctrl, shift and U together on a keyboard.
The Hub also supports built-in web browser translation tools. On a web browser you can configure your primary language and enable auto-translation of web pages that are not in your primary language. This feature is included with Microsoft Edge, Google Chrome and Safari.