Eligibility and how to apply
Eligibility
Children and young people with SEND of statutory school age (5 to 16 yrs) may be eligible for travel assistance if they meet one or more of the following criteria:
- Distance: The distance between their home and their nearest suitable school exceeds the statutory walking distance (2 miles for primary school, 3 miles for secondary school).
- Unsafe route: The walking route to their nearest suitable school is unsafe, and there is no reasonable alternative within the walking distance.
- SEND: The child or young person's SEND, disability, or mobility difficulties prevent them from walking to school, even when accompanied by a parent/carer.
- Low-income family: The child is eligible for free school meals, or their parent/carer receives maximum Working Tax Credit.
The Council also provides discretionary travel assistance for:
- Students aged 16-18 years
- Adult learners aged 19-25 years with Education, Health and Care plans (EHCPs).
This support is subject to specific eligibility criteria.
Link to policy for detailed information.
How to apply
From 1 May 2026, the online application process for home-to-school and college travel assistance has changed.
All applications must now be made on the Citizen (Education) Portal. This applies to mainstream and special educational needs and disabilities (SEND) applications for all ages.
To help you get used to the new system before you apply, we have created a step-by-step video guide. This shows you how to use the portal and what to expect.
Apply on the Citizen (Education) Portal
Application deadline
Please apply by 31 May for travel assistance starting in September. Applications received later will be processed, but arrangements may not be in place for the start of term.
A new application must be submitted for each new academic school year starting in September.
Contact Details
If you have questions about applying for help with travel, please email: