Cubbies are installed in many schools across Southend. We are pleased to announce that we are bringing the first publicly available one to The Victoria Centre very soon (26 September 2025).
What is a Cubbie?
Cubbie is a sensory management pod. Its designed to help people regulate their sensory experiences in various environments.
Cubbie provides a customisable space with adjustable:
- lighting
- sound
- visuals
It allows users, especially those with sensory sensitivities, to find comfort and focus.
Cubbie helps people feel less stressed and anxious - often by as much as 80% in just 15 minutes. It adjusts to create either a calming or energising space, depending on what the person needs, so they can feel more in control and ready to join in again.
For more information, check out this short video on YouTube.
For feedback and suggestions please email - SENDtherapies@Southend.gov.uk
How to use Cubbie
If you are new to Cubbie, you will need to download the Cubbie App.
You can do this:
- by tapping your phone on the NFC tag on the front of the Cubbie
- through the App Store, or Google Play Store
Once you register your account, the app will then give you a code to gain access.
It's a simple process and takes minutes to set up.
If you have a profile set up through your school, you can use it at this Cubbie. To log in, enter your PIN as usual, or use the email address connected with your account in the app. If you're unsure of your PIN, please contact your school.
Once signed in:
- You will be asked to select your mood before you enter the Cubbie.
- Based on your mood you will be given a choice of programmes lasting between 5 and 15 minutes.
- You can now relax and take time to reset
- When your session finishes you will be asked to select your mood again before you finish.
- Now you are ready to get back to your day.
Important usage information - Cubbie
Cubbie is a universal design and is intended to be appropriate for individuals of all age groups and abilities.
Children under the age of 13 must be accompanied and supervised by a parent or guardian at all times during use.
The Cubbie experience is intended for one user at a time. However, when necessary, space is available for a:
- parent
- guardian
- support person
Only one seat should be present inside Cubbie during use. Additional furniture or modifications are not permitted.
Upon exiting Cubbie, users may experience brief disorientation due to sensory contrast with the external environment. Please take care when stepping out and allow time for adjustment.
Accessibility
The Cubbie is designed to be accessible:
- the doors open and close easily
- there are handles on opposite sides to prevent the door from being held closed
- it has space for a standard wheelchair
Disclaimer (the legal bit)
The Cubbie experience is not a medical intervention.
Southend-on-Sea City Council makes no representations or guarantees regarding any medical or therapeutic outcomes resulting from the use of Cubbie. No claims have been made, or will be made, by Southend-on-Sea City Council about the medical efficacy of the Cubbie experience.
Participation in the Cubbie does not constitute medical advice, diagnosis, or treatment. Only licensed healthcare professionals are qualified to provide such services.
Nothing associated with the Cubbie should be interpreted as medical guidance or a substitute for consultation with a qualified medical provider.
By using Cubbie, each Parent, Guardian, or User affirms that they are not aware of any medical or physical condition that would prevent safe participation.
Furthermore, they confirm they have not been advised by a physician or other healthcare professional to avoid or refrain from using such services.
Use of Cubbie is entirely voluntary and at the user's own risk.